FAQ

1.Can I get samples?

Yes, we can provide samples. Through samples, you will better understand our lifting & rigging products and quality. Normally the sample lead time is 7-10 days, except for products with special requirements.

2.Do you support customization? Can I add logo?

Yes, customized service is one of our specialties- no matter the size of business. If you need a custom ratchet strap, lifting slings, or other products, call our sales team free at +86-18232503693 or leave message here, and we will be glad to assist you.

3.What services can I get if I choose you?

We have a complete service system. No matter before, during or after sales, professional sales team will serve for you. If you have any technical questions or confusion, please don’t worry. Whether lifting solution design or product technical problem, our technical team will assist you to solve it. All you need to do is tell us your request. After order confirmed, we will follow up the order status for you, from production to shipment, so that you can get the progress of the goods. All products will undergo strict quality inspection before shipment, if there are any problems, we will respond quickly and solve them.

4.How are goods transported? What shipping methods can I choose?

We support multiple trading methods such as EXW, FCA, FOB, CIF, DAP, DDP, etc. A variety of shipping methods are available: express shipping (especially for small sample orders), sea shipping, air shipping, etc. Besides, we will choose the cheapest, safest and fastest method for you based on your specific order. Pls do not worry that we will help you solve the shipping problems.

5.What are the products used for?

Products widely used in the lifting, machinery processing, dragging and fastening operation, transportation, aerospace, construction, mining, oil exploration, metallurgy, shipbuilding, electric power, port loading, warehousing and other industries.

6.Can I be your agent?

Of course, we will very welcome you to be our agent or distributor.

For agents, we will provide special discounts and support in terms of product prices, services, delivery cycles, payment methods, etc. At the same time, we will sign an agreement with you to ensure your rights and interests of agents.

Currently, we have agents in some countries and regions. If you want to know more about agents, please contact us.